How Can I Confirm My Payment?

Confirming your payment is a simple process designed to ensure that your transaction has been successfully received and recorded in our system.

After making a payment, you can confirm it by providing any of the following:

• Payment Receipt or Transfer Slip

• Transaction Reference Number

• Bank Debit Alert

• Date and Time of Payment

• Amount Paid

• Your Full Name and Registered Phone Number

Once these details are submitted, our accounts team will verify the transaction against our payment records. Upon successful verification, your payment will be updated in our system, and an official receipt will be issued where applicable.

Please note that bank transfers may occasionally take some time to reflect due to network delays or interbank processing timelines. In such cases, we recommend allowing a reasonable period before requesting confirmation.

If you require assistance, kindly contact our customer support team with your payment details for prompt verification.

We are committed to ensuring that all payments are accurately recorded and acknowledged.