Can I Request a Refund?

Yes, refund requests may be considered and processed in accordance with the terms and conditions outlined in your Contract of Sale and the company's applicable policies.

If you wish to request a refund, you are required to submit a formal written request for review. The request will be assessed based on the provisions of your purchase agreement, payment history, and any other relevant contractual obligations.

To facilitate the review process, you may be required to provide:

• Full Name

• Phone Number and Email Address

• Estate Name

• Plot or Property Details

• Proof of Payment

• Reason for the Refund Request

• Relevant Supporting Documents (if applicable)

Please note that refund approvals, timelines, deductions, and applicable administrative charges will be determined in line with the terms of your Contract of Sale.

Submitting a refund request does not automatically guarantee approval, as each request is reviewed on its individual merits and contractual provisions.

For assistance with a refund request, kindly contact our customer service team or submit your request through the appropriate official channel.

We remain committed to handling all client requests professionally, fairly, and transparently.